About Pentalec

Co-owned by John Hatt and Sam Stageman, Pentalec was formed in 2017 with the purpose of offering a fresh approach to Building Services Contracting, founded on the principles of partnership and innovative thinking. We have since grown the buisness to over 50 full-time staff, all working towards the goal of providing exceptional service within the construction, engineering, and energy service sectors.

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About Pentalec

Business overview

Established

People

Reportable Accidents

2023 Turnover

Coverage

Projects Value

Projects Delivered

PAYE Employees

How we work

What makes us different

Safety Centred

Safety Centred

Safety is the foremost priority at Pentalec. Our goal is to ensure that all operatives and project stakeholders are guaranteed the highest levels of safety when undertaking a project, ensuring that every person returns home safely at the end of each day. We regard safety as a collective and individual responsibility, working in partnership with our customers and site teams to comply with safety standards, our customer’s safety requirements, our own benchmark for safety, SSIPs, and ISO 45001 requirements.

Fit-for-purpose solution

Fit-for-purpose solution

Our Design and Build practices are centred on delivering fit-for-purpose solutions that meet performance specifications without over-engineering. Our pre-construction teams and operational leadership look to provide alternative proposals, wherever possible, that offer improved lead times and value for money for customers. Our commitment to this strategic approach is demonstrated across all Pentalec projects, serving as the cornerstone of our key operating principle: Engineering Through Innovation.

Partnering Ethos

Partnering Ethos

Our reputation as a ‘partnering contractor’ is maintained by the commitment to collaboration that is upheld by our teams on every site. We have identified the value of cohesive working with stakeholders throughout all stages of operations. We promote a ‘teamworking approach’ with client teams, consultants, and fellow service partners through continued engagement and unwavering approachability. This approach is what we believe enables us to achieve such a high repeat business rate, and become ‘contractor of choice’ for the services we offer.

Non-contractual approach

Non-contractual approach

Pentalec’s commercial philosophy is driven by flexibility and open communication. We endeavour to avoid contractual arguments or commercial disagreements, opting to acknowledge changing requirements and adapting our proposals to meet them. We have maintained trusted working relationships with our customers and end-users through this approach, ensuring a mutually agreed outcome for each project.

Positive attitude

Positive attitude

We continue to deliver our services with a positive and enthusiastic attitude. Our leadership teams invest time and effort into cultivating and maintaining a healthy and supportive workplace culture that empowers our people to stand out amongst our industry peers. Our goal is to establish Pentalec as a unique contractor, building long-lasting professional and personal relationships founded upon trust, quality, and exceptional service.

Our Five Core Values

Obsessed with Safety
Empowering our People
Prioritising Customer Service
Achieveing exceptional Quality
A commitment to Responsibility

Safety

Safety

Pentalec’s safety-centric culture places safety and wellbeing before all else. In recognition of the elevated level of risks our industry presents, we plan our operations around stringent safety compliance. This focus ensures that our teams, supply chain and stakeholders remain engaged with good safety practices at every stage as we set out to deliver works incident-free.

Our people

Our people

The success of our operations is wholly reliant on the quality, experience, and wellbeing of our people. We are committed to supporting and investing in every member of staff, both seasoned professionals with significant industry expertise to the promising young team members who join us as Apprentices. Since our inception, we have maintained a culture of open communication, learning, and growth within our teams.

Customer service

Customer service

Pentalec is a partnering contractor and are committed to maintaining a long-term, trusted relationship with our customers. We seek to understand your objectives, tailor our proposals to align with your goals, stay true to our promises or commitments, and effectively overcome any challenges that may arise. Construction contracting requires an open-minded approach to handling problems and unforeseen challenges, we take these issues head-on with a positive mindset, to guarantee we deliver for our customers.

Quality

Quality

Strong leadership teams steer our standards of workmanship, all of whom are dedicated to the implementation of our comprehensive quality standards and processes. We have adopted a continuous improvement culture that looks to identify better ways of working at every opportunity. This approach is driven by customer engagement, supply chain support and skills development as we continue to operate at the highest levels of quality.

Responsibilty

Responsibilty

Our organisation is a collective of individuals who share a passion for operating sustainably as well as taking an active role in safeguarding the inclusive culture we have cultivated. We regard our responsibilities towards the well-being of our people, the upliftment of the communities we serve, and our diligent work towards a sustainable future to be of the utmost importance.

How it all began

Pentalec’s growth and success is owed to the values that were instilled when formed in 2017, which continue to be reflected today in having the very best people on our sites, trusted relationships with our customers and the highest levels of workmanship achieved in every project.

We have achieved stable and continuous growth through implementing defined levels of management and strategic resourcing that aligns with each contract. Pentalec has evolved through our willingness to adapt and evolve to meet the ever-changing needs of the business, the requirements of the market and the goals of our customers.

2024

With a turnover of £9.4M per annum, Pentalec now employs over 50 people and has delivered over 270 electrical, mechanical and decarbonisation projects. The company fleet now consists of 25 branded commercial vehicles. This year, our objective is to stabilise the growth of the business and maintain a turnover of circa £12M per annum with circa 60 employees.

2023

After obtaining our Constructionline Gold certification, Pentalec secured the first ever £1M project for a St Albans School in Hertfordshire. This year we also delivered our first commercial-scale solar PV projects, which included 850kW of solar installed overall. Pentalec's growth enabled us to move into our current head-office in Gillingham, Kent. We completed the year with a turnover of £4.4M and 49 full-time employees.

2022

This year we successfully delivered our first Design and Build M&E contract for a high-end real estate office in Guildford, Surrey. This project marked the start of our journey in commercial office fit-out and refurbishment works. By implementing rigorous processes and procedures, we obtained our ISO 45001, 9001, and 14001 certifications which served as the foundations for our expedited growth. We closed our the year with a turnover of £1.05M and 25 full-time employees.

2021

With shared goals and ambitions for Pentalec, Co-Owner Sam Stageman joined the business in July to fulfil a long-term plan to become business partners with John Hatt. We achieved a turnover just under £300K and now employed 10 full-time employees.

2020

Despite being a challenging year for most new businesses, due to the COVID-19 pandemic, Pentalec continued to grow. We secured our first £100K project and ended the year with 5 full-time employees.

2019

After 2 years of getting the business of the ground, John Hatt joined Pentalec full-time and opened our first office in Aylesford, Kent. Our first Pentalec van also hit the road this year. Shortly after, Pentalec welcomed Charlie Clover as employee number1!

2018

The first Pentalec project was awarded and successfully delivered. We also obtained our NICEIC certification.

2017

Pentalec was incorporated on the 17th of February 2017.

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